Contact support
Email us with a description of the issue and the email address associated with your Lipslate account. Screenshots or a short screen recording can help us investigate more quickly.
hello@lipslate.appBefore you write
- Check that you are using the latest version of the Lipslate app.
- For processing issues, include the project name and what happened.
- For purchase issues, include your platform (Apple App Store or Google Play) and the purchase date. Do not send payment-card details.
Common account requests
You can permanently delete your account from the app: open Settings and select Delete account. If you cannot access the app, follow the alternative instructions in our Privacy Policy.
To manage or cancel an active subscription, use your Apple App Store or Google Play subscription settings. Deleting your Lipslate account does not automatically cancel a subscription.